Configuring external email support

When external email is specified, the CourseMill system sends emails and notifications to and from the email address specified in each user profile. This email address is an external email account that ties in with the organization’s existing email server and accounts. Ex: john.doe@elblearning.com. Emails are relayed through your SMTP server. When this option is selected, be sure your CourseMill configuration file has been properly configured to relay the messages.

For the global admin to set up the external email, follow these steps:

  1. Expand the Admin Tasks from the left navigation menu and select Manage Orgs.

  2. Click View/Edit Details for the organization.

  3. Select the Community tab in the pop-up window.

  4. For the Email Support item, select the value External Org Email Allowed from the list.

  5. Return to Admin Tasks and select Manage Properties.

  6. Find the property Category of Chat, Bulletin Board & Email Settings and fill out all the SMTP properties as they pertain to your SMTP server.

Property Description Values
SMTPConnProps Specifies the SMTP connection properties (reserved for debugging purposes only).  
SMTPConnType

Specifies the SMTP connection type.

If you are using the "tls" or "ssl" SMTP connection type, the AdminEmail property must be in the ELB Learning domain "@elblearning.com".
"tls", "ssl", or "basic".
SMTPFromEmail Specifies the email address - within the Email From field - from which an email message is being sent (typically used for "tls" or "ssl" email types when a verified "from email address" is required). notifications@coursemill.com (default)
SMTPFromName Specifies the name - within the Email From field - from which an email message is being sent (typically used for "tls" or "ssl" email types when a verified "from email address" is required). CourseMill (default)
SMTPPassword

Specifies the password used for SMTP.

  
SMTPPort

Specifies the port used by the the SMTP server to receive email requests.

This property will be ignored for a SMTP connection type (SMTPConnType) of "tls" or "ssl".
 
SMTPRetryCount

Specifies the number of times to retry a failed send-mail request to the SMTP server.

2 (default)
SMTPSendBulkToAsBCC Specifies whether to send emails as blind carbon copies (BCC) when sending emails to a list of recipients.

1 = Send as BCC (default)

0 = Do not send as BCC
SMTPSendCopyAsBCC

Specifies whether to send emails as blind carbon copies (BCC) when sending carbon copies of emails.

1 = Send as BCC

0 = Do not send as BCC (default)
SMTPServer

Specifies the SMTP sever name that handles sending of external email.

  
SMTPUsername

Specifies the username used for SMTP authentication.

  

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